ComTech: IT Support Stirling

Tablets and the “How do I access my documents?” problem

ComTech: IT Support Stirling

Tablets are fantastic pieces of kit.  They allow you to work from anywhere (without carrying a “huge” laptop around), are quick to power up, last longer on a charge than a laptop whilst also allowing the user to carry out almost any task they can think of.  There is one big problem though which I came across last week and that is accessing documents.  Let me explain.

A customer rang in last week with a Windows 7 laptop which was running very slow.  It turned out that the hard drive was on its last legs but before it died I managed to get the clients files off and store them onto an external hard drive.  Great all I have to do now is transfer them across to another laptop / PC which the client owns and job done.  One problem though, along with the dying laptop the client owns an iPad.  Last time I checked iPad’s don’t come with USB ports and even if they did the amount of data recovered was 25 GB while the available internal storage on this particular iPad was only 10 GB.  This was not going to happen.

A lot of home businesses use iPads and Android tablets (and slowly Windows tablets too) as secondary devices to a laptop or PC. How do you access your files if you main system dies?

You see iPads, and tablets in general, are designed to work with cloud storage and that’s why they tend not to have huge hard drives.  Connect a tablet upto a Dropbox, Box, OneDrive, iCloud or Google Drive account and you can access all your documents from anywhere and only download the files (or pictures) when you need them.  All of your files will be safely stored online which means that you can never lose them.  You do have to pay a monthly fee but it does depend on the amount of storage you need. Personally I think it is a small price to pay to know your files are safe.

Now I know that some Android tablets come with USB ports and yes they can read external hard drives (I have done this myself) but lugging around an external hard drive just to plug it in to a tablet and read files is a hassle. You also run the risk of damaging the hard drive if it gets knocked.  Get yourself some online storage as it is so much simpler.

And the client? She borrowed a laptop from a friend so at least I could transfer the files across to something. They are now looking into Dropbox.

About the Author


Hi I’m Chris Wakefield the owner of ComTech IT Support. I provide Windows, Mac and Linux based IT Support to both business and personal clients in Stirling, Alloa and Falkirk.

Follow @Comtech247 on Twitter


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