ComTech: IT Support Stirling
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Why doesn’t tech get fixed anymore?

ComTech: IT Support Stirling

I wrote a post last week asking if “old” tech was still any good? to which I received quite a few responses, especially from LinkedIN (thanks for the comments guys!!).  One of the comments suggested that we have entered a world where tech is now so hard to fix that once something breaks it basically gets replaced.  I couldn’t agree more!!

Take tablets as an example.  I own a basic 7 inch Android tablet which I bought off Amazon about 12 months ago.  I can’t get at the battery to replace it if something goes wrong and god forbid the screen goes as it would be uneconomical to fix as on most tablets the screen makes up approximately 70% of the tablet price.  Don’t even get me started on trying to fix hardware issues on an iPad!!

It is the same with smartphones. I own a HTC Desire 500 (great phone by the way) and one of the main reasons I decided on getting it was that I could physically get at the battery.  My phone gets hammered on a daily basis so I expect the battery will go before most peoples phones and it is very nice to know that I can change it rather than having to get a new phone.

It is not only “newish” gadgets that have this issue but also laptops. OK apart from Mac’s most laptops aren’t that bad but the issue is rather peoples perceptions of economics.  I have lost count of the number of times when a laptop had a hardware issue (failing hard drive for instance) when the owner has decided to get a new laptop rather than fix the one they have because the costs (to them) are similar.  To me getting a laptop fixed for £150 is cheaper than buying a new one for £400 but I seam to be in the minority.

What do you think are we stuck in the middle of a non fix culture?

About the Author

P1020114

Hi I’m Chris Wakefield the owner of ComTech IT Support. I provide Windows, Mac and Linux based IT Support to small businesses in Stirling, Alloa and Falkirk.

Follow @Comtech247 on Twitter

 

 

 

2 thoughts on “Why doesn’t tech get fixed anymore?

  1. Chris,
    I used to do component level fixes up until about 15 years ago, then board level replacements up until about 5 years ago – now I rarely see anything for “fixing” on the hardware side (replacement parts only, and only if it is less than 80% of the price of a new, improved model)
    So, yes, tech has now gone from when we fixed mainframes and minis (replacing only at EOL via fork-lift upgrade) to replacement parts and now to just replacing it with newer stuff.
    The only problem with this is that it is built from finite resources, and if we don’t colonise some new planets soon, we may just end up thinking that “hi-tech” refers to a water wheel and the internet is some new fangled fishing device… ;-)

    Cheers,
    Shane

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