ComTech: IT Support Stirling
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How to replace Lilo with Grub


I have been having some ‘issues’ with Lilo recently on a Debian LXDE system and thought it was about time I replaced it with Grub instead.  This is how you do it.

Open up a terminal and type:

sudo apt-get install grub

Now type:

sudo grub-install /dev/sdb

Replace /dev/sdb with the hard disk you want to install the bootloader on.

We then need to create the file menu.1st which holds all the Grub boot information so type:

sudo update-grub

All that is left to do is uninstall Lilo and we do that by typing:

sudo apt-get remove lilo

Hopefully that will install grub in the MBR.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

 

 

 

 

No init found. Try passing init=bootarg


No init found. Try passing init=bootarg. This error has come up frequently over the last couple of days on my Debian LXDE system. After one too many times I decided to go looking for a solution.  After searching the net I found that the error message is due to errors on the hard disk.  The solution to fix the problem is as follows:

1. Get your hands on a Live CD (I choose Linux Mint 12)

2. Boot your system from the Live CD and fire up GParted (Gparted must be run as root)

3. Highlight your hard drive and click Check Drive.  This will check the filesystem on the hard drive and fix any errors.  Depending on the size of the hard drive this may take some time.

4. Boot up your system as normal.

Hope this helps!!

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

 

How to make an ISO file from a CD / DVD using Linux


Something a little bit different today.  I am going to show you how to make an ISO file from a CD / DVD using Linux.  This is very useful when you lose the CD you are after and need to burn a new copy.

For the purpose of this tutorial I will be using Linux Mint 13 and a Linux Mint 11 Live CD but the commands are identical on most major distributions.

The first thing to do is insert the CD in the drive.  Now we have to find the mount point for the CD so type:

sudo mount -l

——————————————————————————————————————————

chris@chris-mint13 ~ $ sudo mount -l
/dev/sda1 on / type ext4 (rw,errors=remount-ro)
proc on /proc type proc (rw,noexec,nosuid,nodev)
sysfs on /sys type sysfs (rw,noexec,nosuid,nodev)
none on /sys/fs/fuse/connections type fusectl (rw)
none on /sys/kernel/debug type debugfs (rw)
none on /sys/kernel/security type securityfs (rw)
udev on /dev type devtmpfs (rw,mode=0755)
devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620)
tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755)
none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880)
none on /run/shm type tmpfs (rw,nosuid,nodev)
binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)
/dev/sr0 on /media/Linux Mint 11 Katya 32-bit type iso9660 (ro,nosuid,nodev,uid=1000,gid=1000,iocharset=utf8,mode=0400,dmode=0500,uhelper=udisks) [Linux Mint 11 Katya 32-bit]

——————————————————————————————————————————–

From the output above my CD drive is mounted at /dev/sr0.  Now we need to unmount it so type:

sudo umount /dev/sr0

Now we need to use the dd command so type:

dd if=/dev/sr0 of=/home/chris/Mint11.iso

where:

/dev/sr0 is the CD mount point and /home/chris/Mint11.iso is the location to save the ISO file.

This will then make an ISO file of your CD.

About the Author

P1020114

Hi I’m Chris Wakefield the owner of ComTech IT Support. I provide Windows, Mac and Linux based IT Support to small businesses in Stirling, Alloa and Falkirk.

Follow @Comtech247 on Twitter

 

How to install .run files


Today I will show you how to install .run files.  I had to do this yesterday when I downloaded the updated hp linux drivers for my Linux Mint 13 system.  This is how I installed it.

Open up a terminal and move to to directory in which you downloaded the .run file so type:

cd /home/comtech/Downloads

Now make the file executable by typing:

chmod 755 hplip-3.12.6.run

Now type:

./hplip-3.12.6.run

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

How to check the status of your hard drive using SeaTools


Today I will show you how to check the status of your hard drive.  There are tools built into Windows which will accomplish such tasks (eg chkdsk) however they are useless if you can’t boot into the system to use them.  For situations like this you need SeaTools.

Seatools is a diagnostic program that can be run from a CD and allows you to perform preconfigured tests on your hard drive.  For the purpose of this tutorial I will use SeaTools on a Windows 7 system which is hosted as a virtual machine within Virtualbox.

Ok first thing to do is download a copy of Seatools and burn it to a disk.  Now we shall boot the system with the disk to get the screenshot below.

Accept the license agreement to start the program.  Once started you should get the screenshot below.

Now highlight your hard drive and click on Basic Tests – Short Test.  The short test is usually sufficient to tell if your hard drive is experiencing issues.

Once the test has been carried out Seatools will show the test results on the right hand side under Test Results.

If the Test Result is Passed then you have no issues.  If however the result is Failed then you have a problem.  You can go back and try the Long Test which can sort out any bad sectors etc but in my experience if a hard drive fails the Short Test it needs replacing.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

Emails keep on getting stuck in Outlook 2007 outbox

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Came across this last week while working on a clients laptop with Microsoft Outlook 2007 installed.  The problem they had was now and again they would send an email but it would get as far as the outbox and then get stuck.  Sometimes they could delete it and other times they couldn’t and all other emails would stack up behind it.  After doing some research this seems to be a bug in the software but there are some ways to mitigate this.

Below are some suggestions on how to deal with this issue if it happens to you (I haven’t tried these on Outlook 2010 only Outlook 2007 but I am guessing they should work very similar)

1. Set server interval to 6 mins 50 secs.

By default the server timeout interval is set to 1 min but this can be insufficient if your antivirus program is scanning all outbound emails.  Setting this to 6 min 50 sec allows enough time to scan thus not timing out and sticking your email in the outbox.

2. Put outlook in Work Offline mode.

Click on File – Work Offline and then restart the program.  Once Outlook restarts you should be able to delete the stuck email.  Don’t forget to switch Outlook back to Online mode when you are finished.

3. Forward the stuck email.

Highlight the stuck email and forward it to the original sender.  Once it has gone use one of the other suggestions here to delete it.

4. Export all your contacts to excel and then import them back in again.

I noticed that an email would get stuck if I used the auto complete function for addresses in the contact list.  If I typed the full address then there would be no issue.  I exported all the contacts to Excel (CSV file) and then imported them back in (overwriting the existing ones) and this did seam to solve the issue for the most part.

If anyone knows of any I have missed please let me know!!

About the Author

P1020114

Hi I’m Chris Wakefield the owner of ComTech IT Support. I provide Windows, Mac and Linux based IT Support to small businesses in Stirling, Alloa and Falkirk.

Follow @Comtech247 on Twitter

 

Send / Receive is very slow in Outlook 2007


Today I will discuss the send /receive function in Microsoft Outlook and in particular why it sometimes runs very slowly.  These suggestions have been tested on Microsoft Outlook 2007 but should also work on Outlook 2010.

1. Disable Outlook Add-ins you no longer use

You need to expand Tools – Trust Center and click the Add-ins tab. Uncheck any add-ins that you no longer use (e.g GoogleDesktop, iTunes etc).

2. Reduce the size of your Outlook personal pst file

Remove any deleted emails you might have and any emails in general you don’t want to keep (especially emails with large attachments).  Once you done this you need to compact the pst file by going to File – Data Management select the file you want to compact and click Compact.

3. Disable all RSS Feeds

Microsoft Outlook 2007 installs by default with a set of RSS Feeds.  If you are not using Outlook for RSS Feeds then it is best to disable them aotherwise resources will be wasted during synchronization.

4. Split your personal pst file

If you have a lot of email accounts coming into Outlook then you might want to consider splitting each email address into its own pst file. Instead of having one very large file you would then have lots of smaller files which would make synchronization much quicker.

If anyone can think of anything I have missed please let me know!!

About the Author

Hi I am Chris the owner of ComTech. I provide IT Support and Computer repairs to both personal and business clients in and around Stirling. For a list of what I can offer you why not visit my website www.comtech247.net where you will find my blog, testimonials, services and much more.  Start supporting a local business today so I can start supporting you.

If you found this blog useful then why not sign up to my RSS Feed for news, tutorials, views and general techie stuff!!

Microsoft Office 2010 Invalid product key


You have purchased a new shiny copy of Microsoft Office 2010 and are in the process of installing it.  Up comes the product key screen so you enter your product key and get the error message: Your key is not a valid Microsoft Office product key.  Hey?  The solution to solve this is as follows.

Chances are your laptop came with Microsoft Office 2010 trial software already installed.  The key you have purchased will not work on a trial version of Microsoft Office 2010.  In order to install the copy of Microsoft Office 2010 you have purchased you first have to remove the trial version as it is not possible to install one copy over another. If you have issues removing the trial version using Control Panel (I have had this happen in the past) then use a tool like Revo Uninstaller which allows you to delete registry entries for the software you are trying to uninstall.

Hope this helps.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

How to set up a Web Server on Windows Server 2008 R2 using IIS


Today I will show you how to set up a Web Server on Windows Server 2008 R2 using IIS.

Open up Server Manager, right click on Roles and click Add Roles.

When you are shown a list of available roles click Web Server (ISS) and then Next.  On the following screen read the information and then click Next.

On the Select Role Services screen which follows click any additional services that you require (or leave the defaults) and then click Next.

On the final page we have to review our selections and click Install when satisfied.

Now we need to check if IIS is working so open up a web browser and type http://localhost into the address bar.  If IIS is working perfectly then you should get the screenshot below.

Now it is time for some configuration.  We are now going to add a new site called ComTech1 so the first thing we need to do is to create a new folder called Web_Root on the C drive which will contain all the website files.  You will need to copy all your website files into this folder.

Now expand Server manager – Roles – Web Server (IIS) – Internet Information Services (IIS) Manager – Your System Name 

Right click on your System Name (e.g 2008Test1 in my example) and go to Add Web Site

 

In the above example I have called the website ComTech1 and set the physical path of the website files as C:\Web_Root.  The ip address of the site has been set to 10.0.0.170 and the Host name as www.comtech.com.  Using this information as a guide enter the relevant details for your own website.

Once configured your website should be available at the ip address you specified above.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

Microsoft’s certification has been changed


I was browsing the internet last night when I came across the new certifications for Windows Server 2012.  They are:

Microsoft Certified Solutions Associate (MCSA)

Microsoft Certified Solutions Expert (MCSE)

Basically Microsoft is going for more cloud integration with its new line of products and has decided to change its certification path accordingly.

What I did notice is that the new MCSA also applies to Windows Server 2008 R2.  You see the exams required to achieve the new MCSA Windows Server 2008 certification are the same exams required to achieve the MCITP Server Administrator certification.

Microsoft have stated that if you already hold the MCITP Server Administrator certification you automatically enrol for the new MCSA.  So you receive a new qualification for not doing anything.  Great!!

 

So all this sounds rosy then doesn’t it? Not really you see I have one major gripe with the new setup.  Microsoft has decided that “The Microsoft Certified Solutions Associate (MCSA) certification is for IT professionals and developers looking to get their first job in Microsoft technology”.  Since MCSA is the equivalent of the ‘old’ MCITP it means that overnight I have gone from an ‘expert’ in Windows Server 2008 R2 technologies to ‘looking for my first job’.   To get the same recognition I would now have to study for further exams to get to the same standing I previously held.  Doesn’t this just seem wrong?  The technology (in this case Windows Server 2008 R2) hasn’t changed but apparently my level of understanding has!!

About the Author

Hi I am Chris the owner of ComTech. I provide IT Support, Laptop repairs and Computer repairs to both personal and business clients in and around Stirling. For a list of what I can offer you why not visit my website www.comtech247.net where you will find my blog, testimonials, services and much more.  Start supporting a local business today so I can start supporting you.

If you found this blog useful then why not sign up to my RSS Feed for news, tutorials, views and general techie stuff!!

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