ComTech: IT Support Stirling

Tablets and the “How do I access my documents?” problem

Tablets are fantastic pieces of kit.  They allow you to work from anywhere (without carrying a “huge” laptop around), are quick to power up, last longer on a charge than a laptop whilst also allowing the user to carry out almost any task they can think of.  There is one big problem though which I came across last week and that is accessing documents.  Let me explain.

A customer rang in last week with a Windows 7 laptop which was running very slow.  It turned out that the hard drive was on its last legs but before it died I managed to get the clients files off and store them onto an external hard drive.  Great all I have to do now is transfer them across to another laptop / PC which the client owns and job done.  One problem though, along with the dying laptop the client owns an iPad.  Last time I checked iPad’s don’t come with USB ports and even if they did the amount of data recovered was 25 GB while the available internal storage on this particular iPad was only 10 GB.  This was not going to happen.

A lot of home businesses use iPads and Android tablets (and slowly Windows tablets too) as secondary devices to a laptop or PC. How do you access your files if you main system dies?

You see iPads, and tablets in general, are designed to work with cloud storage and that’s why they tend not to have huge hard drives.  Connect a tablet upto a Dropbox, Box, OneDrive, iCloud or Google Drive account and you can access all your documents from anywhere and only download the files (or pictures) when you need them.  All of your files will be safely stored online which means that you can never lose them.  You do have to pay a monthly fee but it does depend on the amount of storage you need. Personally I think it is a small price to pay to know your files are safe.

Now I know that some Android tablets come with USB ports and yes they can read external hard drives (I have done this myself) but lugging around an external hard drive just to plug it in to a tablet and read files is a hassle. You also run the risk of damaging the hard drive if it gets knocked.  Get yourself some online storage as it is so much simpler.

And the client? She borrowed a laptop from a friend so at least I could transfer the files across to something. They are now looking into Dropbox.

About the Author


Hi I’m Chris Wakefield the owner of ComTech IT Support. I provide Windows, Mac and Linux based IT Support to both business and personal clients in Stirling, Alloa and Falkirk.

Follow @Comtech247 on Twitter


Blackberry Playbook document editing finally sorted

Today is a good day.  I have finally found and app on my Blackberry Playbook that allows me to view and edit documents while still keeping the same format they were sent in.  Before I am told “but the Playbook comes with Docs To Go as standard” I shall explain further. Docs To Go is ok at editing files but I have always found it doesn’t handle formatting very well. Documents saved as .doc or .docx files always seam to look a bit odd (graphics out of place etc) so I decided to have a look in App World to see if anything else is available.  There is.

That app people is Smart Office 2.  Smart Office 2 was originally an Android app which has been ported over to Blackberry.  It isn’t free (£7.50) but in my experience so far well worth the money.


It allows you to open, edit and save any file in your documents along with the ability to access your Dropbox, Google Docs or Box account which is very handy.  Since all my files are stored in Dropbox the ability to access, edit and save them back to Dropbox is great.

The best part however is that the original file keeps its format so when I make up and send an invoice to a client it looks exactly as it should.

If you work on the move and are lucky enough to own a Blackberry Playbook you should seriously check this app out.

About the Author


Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website where you will find a list of my services, testimonials, blog and much more.



Get every new post delivered to your Inbox

Join other followers

WordPress SEO fine-tune by Meta SEO Pack from Poradnik Webmastera
WP Like Button Plugin by Free WordPress Templates