ComTech: IT Support Stirling
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No BB10 on Blackberry Playbook – why this is a good decision and also a bad one


I love my Blackberry Playbook as most people know. It has almost everything I need in a tablet and complements my other devices rather nicely.  The only thing I would like is for it to be upgraded to Blackberry 10. Well that is now not going to happen.

Last week Blackberry announced that the Playbook was not going to get an update to Blackberry 10. I am disappointed by this but I can fully understand why.  On a purely technical level if the Playbook can’t run the software to a level which the customer would be happy with then don’t update it.  The software that the Playbook already has is plenty good enough for what most people need.

On the other hand Blackberry has effectively killed the Playbook off.  For months they promised customers that Blackberry 10 was coming and even continued to sell the remaining tablets which a lot of people bought on the premise of getting the new software.  To then turn around and tell those same customers “sorry you aren’t getting it” leaves a very bad taste.  This is not how you do customer service.

What is also a bigger problem is that Blackberry don’t intend to build a new tablet around Blackberry 10. In an age where every major manufacturer is making a tablet of some sort for Blackberry to say we aren’t bothering is a mistake.  I am seeing more and more iPads and Android tablets entering the business environment and what people want is a tablet which plays nicely with their smartphone.  If Blackberry don’t make a tablet then people are going to switch to either Android or iOS to get this compatibility and by default they will lose market share.  Blackberry 10 on a tablet would be fantastic but I wouldn’t hold my breath on seeing one anytime soon.

On a purely personal note my Blackberry Bold 9780 and my Playbook get along just fine. My calendar syncs between the two, so do my emails and Blackberry Bridge is fantastic. But my phone contract is up in November and by then my Playbook will be over 3 years old. With no updated tablet on the horizon I am tempted to switch to Android purely on the basis of that compatibility of software across all my devices.  I love my Playbook but it might be goodbye Blackberry and a lot of people might soon be doing the same thing.

About the Author

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Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in Stirling, Falkirk and Clackmannanshire.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more!!

 

 

How to add an email signature on the Blackberry Playbook

I have recently been using my Blackberry Playbook more and more as the main source of reading and sending emails and one thing has been bugging me – how to set up an email signature.  So today I am going to to show you how to add an email signature on the Blackberry Playbook.

On your home screen open up Messages and then swipe vertically down from the top in the centre to access the hidden menu (shown below).

Select Settings to get the following screen.

Select Email Preferences and then the account you want to edit.


Turn the Signature option ON and then add the email signtaure you require.  To save the configuration just select Back (Top left corner).  The signature will now be added to all your future outgoing emails.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

 

 

How to connect your Blackberry Playbook to your Blackberry phone using Blackberry Bridge

Today I will show you how to connect your Blackberry Playbook to your Blackberry phone using Blackberry Bridge.  Blackberry bridge allows you to connect to your smartphone over Bluetooth to gain access to your email, calenders, Blackberry Messenger and so forth when you dont have wifi.

For the purpose of this tutorial I will be using a Blackberry Bold 9780 and a Blackberry Playbook on OS 2.0.1.358.

Ok the first thing we need to do is turn on Bluetooth on both devices.  You will also need to download the Blackberry Bridge App for your smartphone which is available from Blackberry App World.


On your Playbook go to Settings – Bluetooth and click on Add New Device.  Once your smartphone has been found add it.

Now on the Playbook go to Settings – Blackberry Bridge and you should see your smartphone visible on the screen.  We need to click on Set-up.

On the following page you will be asked to set a name for your Playbook.  Enter a name and then click Next.

You will now be told that you need to install Blackberry Bridge on your phone but as we have already done this just press Continue.

Open up Blackberry Bridge on your phone click Continue and then point your phone at the barcode which is visible on the Playbook.  Both devices should then authenticate over Bluetooth and volia your devices will now be connected.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

Blackberry Desktop Software for Linux

I have been searching for ages looking for Blackberry Desktop Software for Linux.  You see RIM decided in their wisdom not to support Linux when developing their Desktop Software and only go with Windows and Mac OS.  Thanks guys!!

Then today I came across a piece of software called Linberry.  And voila my search is over.

Linberry allows you to backup your phone or Playbook to your desktop PC so if you lose your phone you don’t lose your contacts or everything else on it.

So what else can it do?

It can also restore your phone from a previous backup.


You can also install and uninstall applications to your phone.  Just download the application to your PC and then upload it to your phone.

You can also view your entire contact list on your PC too!!

Last but not least is the option to use your phone as a modem to the internet.  This would come in very handy if you happen to be in some remote place (i.e Scottish highlands) and quickly need to access something online.

Just a quick note.  If you do decide to use your phone as a modem then be aware that your data allowance will be used up quicker than normal when using the internet on either a desktop or laptop.

Linberry is still in Beta at the moment and the developers are hoping to add more features in the near future but personally I think this is a very good start.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

How to transfer files over wi-fi to a Blackberry Playbook

I have been playing around with a Blackberry Playbook (no pun intended) recently to see what is the best way to access network shares and transfer files.  Today I will show you how to mount your Playbook as a network share on a Windows 7 system and transfer files to it.  This works for Workgroups only as I have not yet tried connecting a Playbook to Active Directory.

On the Playbook

  1. On the home screen tap on Settings (this is the grey cog on the top right hand corner of the screen).
  2. We need to jot down the ip address of the Playbook so tap on About – Network.  You should see the IPv4, IPv6 and MAC Address.  Write down the IPv4 address as we will need this later.
  3. Now in Settings scroll down the menu on the left until you come to Storage and Sharing and tap on it.  Locate Network Identification and tap on Properties.  This is where you enter details for the network so choose a name for your Playbook, enter the name of your Workgroup and a User name to access the Playbook when it is mounted.  Once done tap Back.
  4. Back on the Storage and Sharing screen make sure that File Sharing, Wi-Fi Sharing and Password Protect options are all set to on.
  5. Tap on Change Password to set a password to access the files when the Playbook is mounted.

Your Playbook is now correctly configured.  Now onto Windows 7.


On Windows 7

  1. Go to Start – Run and in the Open box type file://10.0.0.172 where 10.0.0.172 is the address of the Playbook on the network.
  2. A box should appear asking for network credentials.  Enter the username and password you set up earlier on the Playbook.
  3. Once accepted you will see two shared folders on the screen – certs and media.  All of your files will be in media.  You can now happily transfer files back and forth between your PC and your Playbook.

Update 22/03/12

If you just want to get data off the Playbook an easier way is to download an app called Wifi File Explorer.  Once downloaded and installed you can access the data through a web page!!

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

CyberChimps
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