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Teamviewer Tutorial


Today we shall have a look at a piece of remote desktop software called Teamviewer. Teamviewer is the software that we use to connect to our client’s computers remotely and solve any problem they might have.

Teamviewer can be installed from here and works on all the major platfroms.  Once installed you will get a view identical to the one below.

 

 

Teamviewer console displayed on Linux Mint 12

 

 

You will notice that Your ID and Password are displayed.  You must give this information to the person who will be taking control of your system.  The Id of your computer will not change, however the password will change after every session thus removing the possibility of anyone getting onto your computer without your knowledge.  Once a session has been established the client (the person who is getting the help) can retake control of their computer at any time by moving the mouse.

You will also notice that you have a choice of either remote control or file transfer.  On Windows systems Teamviewer 7 also allows VPN connection (discussed below).  File transfer is very handy when you have to transfer files over the internet quickly.

VPN connection

First we have to set up an unattended session which will allow us to log onto another computer with a specified password even if no one is in attendance. On the main console page you will Set up an unattended session which is located underneath Password.  Click on this and enter the required details.

Once this is set up I always find it easier to setup a teamviewer account.  There are two reasons for this.  The first reason is I can then vpn into my systems using a web browser which can be convenient when you are out and about.  The second is that the web interface allows me to manage all my accounts in one place.  You can set up a teamviewer user account here and click on web login.  Once completed you should get the screen displayed below.

All the computers that you have already setup will be visble in the top left of the screen under My Computers.  You can add further computer accounts using the web interface by clicking on Add new partner which will then give you the screen below.

Change the Partner type to Compuer (as shown) and Group to My Computers (as shown). Fill in the ID and Alias as appropriate.  The password is not the teamviewer password but any password you choose.  Once completed the new partner will be visible in the top left of the screen under my computers.  To connect to it just double click.

So to round off Teamviewer is a very versitile piece of software that allows you to take control of another computer by either a web based interface or your own computer.  Go and have a play and see what you think.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

Setting up a windows 7 vpn server

Today we are going to set up a Windows 7 vpn server which will allow you to securely access your PC from anywhere using the internet.

Click on Start – Control Panel – Network and Sharing Centre – Change adapter settings.

Once you see the connections press the ALT key which will bring up a line of menus at the top of the screen.  Go to File – New Incoming Connection.

The first thing we need to do is chose who can access your computer.  Chose the required user (or users) and tick the box next to them.  Then click next.


Next we need to chose how users will connect to your computer.  Tick the box next to Through the Internet and then click next.

On the next page leave the defaults and click Allow Access.

On the final screen you will see the name of your computer.  Write this down as you will need this later.

Now we need to allow vpn traffic through your router and any firewalls.  On your router you will need to port forward vpn traffic to your computers ip address on port 1723.  On any firewalls check that port 1723 is open.

Now we just need to check if the connection is active.  Go to Control Panel -Network Connections – Change Adapter Settings.  You should see an icon stating Incoming Connections with no clients connected.  This means that your vpn server is now active and waiting for connections.

Next time I will show you how to connect to your vpn server.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

Setting up a vpn connection using Windows 7

This tutorial will show you how to set up a new vpn connection using Windows 7.

Navigate to Start – Control Panel – Network and Sharing Center.  Click on Set up a new connection or network.  On the next screen choose Connect to Workplace and then click next.

On the following screen click Use my internet connection (VPN).  The wizard will now ask you for the ip address and destination name.  The ip address should be the ip address of the router at your workplace (this should already have port forwarding configured on it).


On the next page you will need to enter the details of the username and password that you will be using.  Once configured click on create.  This will take you to the final screen with the message “Connection is ready to use”.

About the Author

Hi I am Chris Wakefield the owner of ComTech IT Support. I provide Windows and Linux based IT Support, laptop repairs and computer repairs to both business and personal clients in and around Stirling.

For a list of what I can offer you why not visit my website www.comtech247.net where you will find a list of my services, testimonials, blog and much more.

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